Skip to main content

Troubleshooting

My FPP Plugin is stuck in a loading state​

This means the Plugins API Path you entered was either incorrect or the plugin was unable to reach your service. It gets stuck because when the plugin loads it makes a call to save the plugin version and FPP version in the database. But don't worry, it's a simple fix.

  1. In FPP, go to Help then <_SSH Shell.
  2. When the SSH SHell opens, enter fpp for the login and falcon for the password (unless you changed this during FPP setup).
  3. Enter the following command: sudo nano media/config/plugin.remote-falcon.
  4. You should see en editor that looks like this:

Nano

  1. Move the cursor down to the pluginsApiPath property and change it back to the default: https://remotefalcon.com/remote-falcon-plugins-api.
  2. Press Ctrl+X, then Y, then Enter.
  3. Go back to the Remote Falcon plugin page and refresh.

This should allow your plugin to load again while you determine the cause of the issue.